Delivery & Returns

Delivery

Delivery Rates

Shipping to Zone 1 (Belgium, France, Luxembourg, Germany & Netherlands) is €6.00 (FREE ON ORDERS OVER €75.00)

Shipping to Zone 2 (Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Bouvet Island, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Italy, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey) is 12.50 (FREE ON ORDERS OVER €75.00)

Shipping to Zone 3 (Cyprus, Malta) is €50 (FREE ON ORDERS OF €500)

If you are are outside of these shipping zones please head over to our UK Website

Any duty charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information.

If your country is not listed above and you wish to order, please contact us here for further information or contact a distributor in your country by clicking here.

We aim to deliver items within 5-7 working days after placing your order.

We run a Monday to Friday service, delivering between the hours of 9am and 5pm. If the delivery day falls on a public holiday, the items will be delivered on the next working day.

Returns Process

Email info@equine-america.co.uk or call us on +44 (0)14032 55809 to arrange returns.

  • If you are dissatisfied with one of our products we operate a 30 day money-back guarantee.
  • The details of how to complete your return will be provided once you contact us.

Prices and Postage

  • Prices are calculated automatically by the Shopping Cart upon checkout.
  • We will not ship to USA, Canada, New Zealand, Australia, Russia and Far/Middle East Countries due to Customs Regulations on the products.
  • All products are shipped from The Netherlands.